[GH-ISSUE #670] [Bug Report] im having trouble with uploading some .gcode.3mf files to Bambuddy, it seems lik

BreizhHardware commented

2026-05-07 00:10:10 +02:00

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Originally created by @maziggy on GitHub (Mar 11, 2026).
Original GitHub issue: https://github.com/maziggy/bambuddy/issues/670

Originally assigned to: @maziggy on GitHub.

im having trouble with uploading some .gcode.3mf files to Bambuddy, it seems like its larger files its having trouble with, but not massive ones were talking like 2.5mb

System Information

{
  "generated_at": "2026-03-11T10:59:11.302394",
  "app": {
    "version": "0.2.2b3",
    "debug_mode": false
  },
  "system": {
    "platform": "Linux",
    "platform_release": "6.8.0-100-generic",
    "platform_version": "#100-Ubuntu SMP PREEMPT_DYNAMIC Tue Jan 13 16:40:06 UTC 2026",
    "architecture": "x86_64",
    "python_version": "3.13.12"
  },
  "environment": {
    "docker": true,
    "data_dir": "/app/data",
    "log_dir": "/app/logs",
    "timezone": "Etc/UTC"
  },
  "database": {
    "archives_total": 1,
    "archives_completed": 0,
    "printers_total": 1,
    "filaments_total": 0,
    "projects_total": 0,
    "smart_plugs_total": 0
  },
  "printers": [
    {
      "index": 1,
      "model": "X1C",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "RUNNING",
      "firmware_version": "01.11.02.00",
      "wifi_signal": -51,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 2,
      "developer_mode": true,
      "nozzle_rack_count": 1
    }
  ],
  "settings": {
    "auth_enabled": "true",
    "setup_completed": "true",
    "auto_archive": "true",
    "save_thumbnails": "true",
    "capture_finish_photo": "true",
    "default_filament_cost": "25.0",
    "currency": "GBP",
    "energy_cost_per_kwh": "0.15",
    "energy_tracking_mode": "total",
    "check_updates": "true",
    "check_printer_firmware": "true",
    "include_beta_updates": "false",
    "notification_language": "en",
    "bed_cooled_threshold": "35.0",
    "ams_humidity_good": "40",
    "ams_humidity_fair": "60",
    "ams_temp_good": "28.0",
    "ams_temp_fair": "35.0",
    "ams_history_retention_days": "30",
    "per_printer_mapping_expanded": "false",
    "date_format": "system",
    "time_format": "system",
    "default_printer_id": "None",
    "ftp_retry_enabled": "true",
    "ftp_retry_count": "3",
    "ftp_retry_delay": "2",
    "ftp_timeout": "30",
    "mqtt_enabled": "false",
    "mqtt_broker": "",
    "mqtt_port": "1883",
    "mqtt_topic_prefix": "bambuddy",
    "mqtt_use_tls": "false",
    "ha_enabled": "false",
    "library_archive_mode": "ask",
    "library_disk_warning_gb": "5.0",
    "camera_view_mode": "embedded",
    "preferred_slicer": "bambu_studio",
    "prometheus_enabled": "false",
    "dark_accent": "blue",
    "dark_style": "classic"
  },
  "docker": {
    "container_memory_limit_bytes": null,
    "container_memory_limit_formatted": null,
    "network_mode_hint": "host"
  },
  "virtual_printers": [],
  "integrations": {
    "notification_providers": [],
    "spoolman": {
      "enabled": false,
      "reachable": false
    },
    "mqtt_relay": {
      "enabled": false,
      "connected": false,
      "broker": "",
      "port": 0,
      "topic_prefix": "bambuddy"
    },
    "homeassistant": {
      "enabled": false
    }
  },
  "database_health": {
    "journal_mode": "wal",
    "quick_check": "ok",
    "db_size_bytes": 368640,
    "wal_size_bytes": 477952
  },
  "dependencies": {
    "fastapi": "0.135.1",
    "uvicorn": "0.41.0",
    "pydantic": "2.12.5",
    "sqlalchemy": "2.0.48",
    "paho-mqtt": "2.1.0",
    "psutil": "7.2.2",
    "httpx": "0.28.1",
    "aiofiles": "25.1.0",
    "cryptography": "46.0.5",
    "opencv-python-headless": "4.13.0.92",
    "numpy": "2.4.3"
  },
  "log_file": {
    "size_bytes": 109374,
    "size_formatted": "106.8 KB"
  },
  "network": {
    "interface_count": 1,
    "interfaces": [
      {
        "name": "eth0",
        "subnet": "x.x.0.0/16"
      }
    ]
  },
  "websockets": {
    "active_connections": 1
  }
}

Logs (sanitized): bambuddy.log

Submitted via BamBuddy Bug Report

Originally created by @maziggy on GitHub (Mar 11, 2026). Original GitHub issue: https://github.com/maziggy/bambuddy/issues/670 Originally assigned to: @maziggy on GitHub. im having trouble with uploading some .gcode.3mf files to Bambuddy, it seems like its larger files its having trouble with, but not massive ones were talking like 2.5mb <details> <summary>System Information</summary> ```json { "generated_at": "2026-03-11T10:59:11.302394", "app": { "version": "0.2.2b3", "debug_mode": false }, "system": { "platform": "Linux", "platform_release": "6.8.0-100-generic", "platform_version": "#100-Ubuntu SMP PREEMPT_DYNAMIC Tue Jan 13 16:40:06 UTC 2026", "architecture": "x86_64", "python_version": "3.13.12" }, "environment": { "docker": true, "data_dir": "/app/data", "log_dir": "/app/logs", "timezone": "Etc/UTC" }, "database": { "archives_total": 1, "archives_completed": 0, "printers_total": 1, "filaments_total": 0, "projects_total": 0, "smart_plugs_total": 0 }, "printers": [ { "index": 1, "model": "X1C", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "RUNNING", "firmware_version": "01.11.02.00", "wifi_signal": -51, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 2, "developer_mode": true, "nozzle_rack_count": 1 } ], "settings": { "auth_enabled": "true", "setup_completed": "true", "auto_archive": "true", "save_thumbnails": "true", "capture_finish_photo": "true", "default_filament_cost": "25.0", "currency": "GBP", "energy_cost_per_kwh": "0.15", "energy_tracking_mode": "total", "check_updates": "true", "check_printer_firmware": "true", "include_beta_updates": "false", "notification_language": "en", "bed_cooled_threshold": "35.0", "ams_humidity_good": "40", "ams_humidity_fair": "60", "ams_temp_good": "28.0", "ams_temp_fair": "35.0", "ams_history_retention_days": "30", "per_printer_mapping_expanded": "false", "date_format": "system", "time_format": "system", "default_printer_id": "None", "ftp_retry_enabled": "true", "ftp_retry_count": "3", "ftp_retry_delay": "2", "ftp_timeout": "30", "mqtt_enabled": "false", "mqtt_broker": "", "mqtt_port": "1883", "mqtt_topic_prefix": "bambuddy", "mqtt_use_tls": "false", "ha_enabled": "false", "library_archive_mode": "ask", "library_disk_warning_gb": "5.0", "camera_view_mode": "embedded", "preferred_slicer": "bambu_studio", "prometheus_enabled": "false", "dark_accent": "blue", "dark_style": "classic" }, "docker": { "container_memory_limit_bytes": null, "container_memory_limit_formatted": null, "network_mode_hint": "host" }, "virtual_printers": [], "integrations": { "notification_providers": [], "spoolman": { "enabled": false, "reachable": false }, "mqtt_relay": { "enabled": false, "connected": false, "broker": "", "port": 0, "topic_prefix": "bambuddy" }, "homeassistant": { "enabled": false } }, "database_health": { "journal_mode": "wal", "quick_check": "ok", "db_size_bytes": 368640, "wal_size_bytes": 477952 }, "dependencies": { "fastapi": "0.135.1", "uvicorn": "0.41.0", "pydantic": "2.12.5", "sqlalchemy": "2.0.48", "paho-mqtt": "2.1.0", "psutil": "7.2.2", "httpx": "0.28.1", "aiofiles": "25.1.0", "cryptography": "46.0.5", "opencv-python-headless": "4.13.0.92", "numpy": "2.4.3" }, "log_file": { "size_bytes": 109374, "size_formatted": "106.8 KB" }, "network": { "interface_count": 1, "interfaces": [ { "name": "eth0", "subnet": "x.x.0.0/16" } ] }, "websockets": { "active_connections": 1 } } ``` </details> **Logs (sanitized):** [bambuddy.log](https://raw.githubusercontent.com/maziggy/bambuddy/bug-report-assets/logs/2887cc5fc60040cbb9749ccc04123d7b.log) --- *Submitted via BamBuddy Bug Report*

BreizhHardware

2026-05-07 00:10:10 +02:00

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BreizhHardware commented

2026-05-07 00:10:11 +02:00

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@maziggy commented on GitHub (Mar 11, 2026):

Need more infos. What does "uploading some .gcode.3mf files to Bambuddy" exatly mean? Please describe your workflow.

@maziggy commented on GitHub (Mar 11, 2026): Need more infos. What does "uploading some .gcode.3mf files to Bambuddy" exatly mean? Please describe your workflow.

BreizhHardware commented

2026-05-07 00:10:11 +02:00

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@maziggy commented on GitHub (Mar 11, 2026):

Also the logs don't show any uploads. Please generate a support package -> https://wiki.bambuddy.cool/features/system-info/?h=debug#enable-debug-logging

@maziggy commented on GitHub (Mar 11, 2026): Also the logs don't show any uploads. Please generate a support package -> https://wiki.bambuddy.cool/features/system-info/?h=debug#enable-debug-logging

BreizhHardware commented

2026-05-07 00:10:12 +02:00

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@Besley-0 commented on GitHub (Mar 11, 2026):

bambuddy-support-20260311-113702.zip

when trying to upload a .gcode.3mf file into the archives i get this error (as shown in image) i have managed to upload 1 file that was only 300kb the others are much larger (roughly 2.5mb)

@Besley-0 commented on GitHub (Mar 11, 2026): <img width="626" height="517" alt="Image" src="https://github.com/user-attachments/assets/45ac8390-c293-451a-826c-734703abe6ac" /> [bambuddy-support-20260311-113702.zip](https://github.com/user-attachments/files/25900327/bambuddy-support-20260311-113702.zip) when trying to upload a .gcode.3mf file into the archives i get this error (as shown in image) i have managed to upload 1 file that was only 300kb the others are much larger (roughly 2.5mb)

BreizhHardware commented

2026-05-07 00:10:12 +02:00

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@maziggy commented on GitHub (Mar 11, 2026):

Port 8000 is already in use on your system!

OSError: [Errno 98] error while attempting to bind on address ('[IP]', 8000): [errno 98] address already in use

You also need to check your folder permissions.

2026-03-11 10:55:09,845 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/uploads: Permission denied. For Docker: ensure
the data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer'
2026-03-11 10:55:09,846 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/certs: Permission denied. For Docker: ensure th
e data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer'

@maziggy commented on GitHub (Mar 11, 2026): Port 8000 is already in use on your system! >OSError: [Errno 98] error while attempting to bind on address ('[IP]', 8000): [errno 98] address already in use You also need to check your folder permissions. >2026-03-11 10:55:09,845 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/uploads: Permission denied. For Docker: ensure the data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer' >2026-03-11 10:55:09,846 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/certs: Permission denied. For Docker: ensure th e data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer'

BreizhHardware commented

2026-05-07 00:10:12 +02:00

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@Besley-0 commented on GitHub (Mar 11, 2026):

issue is still persisting after amending the Folder permissions and sorting the port issue

@Besley-0 commented on GitHub (Mar 11, 2026): <img width="675" height="540" alt="Image" src="https://github.com/user-attachments/assets/4b3d9906-8f60-4fbf-8095-8ef29d9887f4" /> <img width="1908" height="1063" alt="Image" src="https://github.com/user-attachments/assets/f8433f99-3603-4c9c-89f6-32ed5f3aabfd" /> issue is still persisting after amending the Folder permissions and sorting the port issue

BreizhHardware commented

2026-05-07 00:10:12 +02:00

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@maziggy commented on GitHub (Mar 11, 2026):

Need new logs please.

@maziggy commented on GitHub (Mar 11, 2026): Need new logs please.

BreizhHardware commented

2026-05-07 00:10:13 +02:00

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@Besley-0 commented on GitHub (Mar 11, 2026):

bambuddy-support-20260311-140938.zip

@Besley-0 commented on GitHub (Mar 11, 2026): [bambuddy-support-20260311-140938.zip](https://github.com/user-attachments/files/25903990/bambuddy-support-20260311-140938.zip)

BreizhHardware commented

2026-05-07 00:10:13 +02:00

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@maziggy commented on GitHub (Mar 11, 2026):

Same errors as before.

2026-03-11 10:55:09,845 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/uploads: Permission denied. For Docker: ensure
the data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer'
2026-03-11 10:55:09,846 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/certs: Permission denied. For Docker: ensure th
e data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer'

OSError: [Errno 98] error while attempting to bind on address ('[IP]', 8000): [errno 98] address already in use

@maziggy commented on GitHub (Mar 11, 2026): Same errors as before. >2026-03-11 10:55:09,845 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/uploads: Permission denied. For Docker: ensure the data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer' >2026-03-11 10:55:09,846 ERROR [backend.app.services.virtual_printer.manager] Cannot create directory /app/data/virtual_printer/certs: Permission denied. For Docker: ensure th e data volume is writable by the container user. For bare metal: run 'sudo chown -R $(whoami) /app/data/virtual_printer' >OSError: [Errno 98] error while attempting to bind on address ('[IP]', 8000): [errno 98] address already in use

BreizhHardware commented

2026-05-07 00:10:13 +02:00

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@Besley-0 commented on GitHub (Mar 11, 2026):

These errors are timestamped before I implimented a fix, there are no instances of this error after 12.00.00 (around when i fixed the port and permissions issue)

@Besley-0 commented on GitHub (Mar 11, 2026): These errors are timestamped before I implimented a fix, there are no instances of this error after 12.00.00 (around when i fixed the port and permissions issue)

BreizhHardware commented

2026-05-07 00:10:13 +02:00

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@maziggy commented on GitHub (Mar 11, 2026):

I guess there's something wrgong with your network setup.

[Errno -3] Temporary failure in name resolution
426 Failure reading network stream. (error_temp)

First of all you must resolve your DNS issue.

Tell me something about your setup:

How did you install Bambuddy?
What OS is running on your Docker host?
Do you modified docker-compose.yml?
show me the output of "ifconfig" from your Docker host

@maziggy commented on GitHub (Mar 11, 2026): I guess there's something wrgong with your network setup. >[Errno -3] Temporary failure in name resolution >426 Failure reading network stream. (error_temp) First of all you must resolve your DNS issue. Tell me something about your setup: - How did you install Bambuddy? - What OS is running on your Docker host? - Do you modified docker-compose.yml? - show me the output of "ifconfig" from your Docker host

BreizhHardware commented

2026-05-07 00:10:13 +02:00

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@Besley-0 commented on GitHub (Mar 11, 2026):

Appolgies ive worked out my issue, The connection for our Bambuddy server is proxied through nginx. but nginx has a default upload limit of 1mb. ive changed this and it is now working.

Thank you for your help

@Besley-0 commented on GitHub (Mar 11, 2026): Appolgies ive worked out my issue, The connection for our Bambuddy server is proxied through nginx. but nginx has a default upload limit of 1mb. ive changed this and it is now working. Thank you for your help

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