[GH-ISSUE #810] [Bug Report] Cannot upload source file #543

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opened 2026-05-06 12:30:45 +02:00 by BreizhHardware · 4 comments

BreizhHardware commented

2026-05-06 12:30:45 +02:00

Owner

Originally created by @maziggy on GitHub (Mar 25, 2026).
Original GitHub issue: https://github.com/maziggy/bambuddy/issues/810

Originally assigned to: @maziggy on GitHub.

Cannot upload source file

Reporter Contact

Email: jan.malec@gmail.com

System Information

{
  "generated_at": "2026-03-25T12:46:07.982183",
  "app": {
    "version": "0.2.2.1",
    "debug_mode": false
  },
  "system": {
    "platform": "Linux",
    "platform_release": "6.8.12-19-pve",
    "platform_version": "#1 SMP PREEMPT_DYNAMIC PMX 6.8.12-19 (2026-02-14T15:58Z)",
    "architecture": "x86_64",
    "python_version": "3.13.12"
  },
  "environment": {
    "docker": true,
    "data_dir": "/app/data",
    "log_dir": "/app/logs",
    "timezone": "Europe/Berlin"
  },
  "database": {
    "archives_total": 27,
    "archives_completed": 22,
    "printers_total": 1,
    "filaments_total": 0,
    "projects_total": 0,
    "smart_plugs_total": 1
  },
  "printers": [
    {
      "index": 1,
      "model": "A1 Mini",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "FINISH",
      "firmware_version": "01.07.02.00",
      "wifi_signal": -38,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 3,
      "has_vt_tray": true,
      "external_camera_configured": true,
      "plate_detection_enabled": false,
      "hms_error_count": 1,
      "developer_mode": null,
      "nozzle_rack_count": 0
    }
  ],
  "settings": {
    "auth_enabled": "false",
    "setup_completed": "true",
    "auto_archive": "true",
    "save_thumbnails": "true",
    "capture_finish_photo": "true",
    "default_filament_cost": "25.0",
    "currency": "EUR",
    "energy_cost_per_kwh": "0.2",
    "energy_tracking_mode": "total",
    "check_updates": "true",
    "check_printer_firmware": "true",
    "include_beta_updates": "false",
    "notification_language": "en",
    "bed_cooled_threshold": "35.0",
    "ams_humidity_good": "40",
    "ams_humidity_fair": "60",
    "ams_temp_good": "28.0",
    "ams_temp_fair": "35.0",
    "ams_history_retention_days": "30",
    "per_printer_mapping_expanded": "false",
    "date_format": "eu",
    "time_format": "24h",
    "default_printer_id": "1",
    "ftp_retry_enabled": "true",
    "ftp_retry_count": "3",
    "ftp_retry_delay": "2",
    "ftp_timeout": "30",
    "mqtt_enabled": "false",
    "mqtt_broker": "",
    "mqtt_port": "1883",
    "mqtt_topic_prefix": "bambuddy",
    "mqtt_use_tls": "false",
    "ha_enabled": "true",
    "library_archive_mode": "always",
    "library_disk_warning_gb": "4.0",
    "camera_view_mode": "embedded",
    "preferred_slicer": "bambu_studio",
    "prometheus_enabled": "false",
    "dark_accent": "purple",
    "dark_style": "classic",
    "dark_background": "oled",
    "low_stock_threshold": "20.0",
    "advanced_auth_enabled": "false",
    "smtp_auth_enabled": "true",
    "debug_logging_enabled": "false",
    "debug_logging_enabled_at": ""
  },
  "docker": {
    "container_memory_limit_bytes": null,
    "container_memory_limit_formatted": null,
    "network_mode_hint": "host"
  },
  "virtual_printers": [],
  "integrations": {
    "notification_providers": [],
    "spoolman": {
      "enabled": false,
      "reachable": false
    },
    "mqtt_relay": {
      "enabled": false,
      "connected": false,
      "broker": "",
      "port": 0,
      "topic_prefix": "bambuddy"
    },
    "homeassistant": {
      "enabled": true
    }
  },
  "database_health": {
    "journal_mode": "wal",
    "quick_check": "ok",
    "db_size_bytes": 1155072,
    "wal_size_bytes": 4140632
  },
  "dependencies": {
    "fastapi": "0.135.1",
    "uvicorn": "0.42.0",
    "pydantic": "2.12.5",
    "sqlalchemy": "2.0.48",
    "paho-mqtt": "2.1.0",
    "psutil": "7.2.2",
    "httpx": "0.28.1",
    "aiofiles": "25.1.0",
    "cryptography": "46.0.5",
    "opencv-python-headless": "4.13.0.92",
    "numpy": "2.4.3"
  },
  "log_file": {
    "size_bytes": 4571184,
    "size_formatted": "4.4 MB"
  },
  "network": {
    "interface_count": 1,
    "interfaces": [
      {
        "name": "eth0",
        "subnet": "x.x.1.0/24"
      }
    ]
  },
  "websockets": {
    "active_connections": 1
  }
}

Logs (sanitized): bambuddy.log

Submitted via BamBuddy Bug Report

Originally created by @maziggy on GitHub (Mar 25, 2026). Original GitHub issue: https://github.com/maziggy/bambuddy/issues/810 Originally assigned to: @maziggy on GitHub. Cannot upload source file <details> <summary>Reporter Contact</summary> Email: jan.malec@gmail.com </details> <details> <summary>System Information</summary> ```json { "generated_at": "2026-03-25T12:46:07.982183", "app": { "version": "0.2.2.1", "debug_mode": false }, "system": { "platform": "Linux", "platform_release": "6.8.12-19-pve", "platform_version": "#1 SMP PREEMPT_DYNAMIC PMX 6.8.12-19 (2026-02-14T15:58Z)", "architecture": "x86_64", "python_version": "3.13.12" }, "environment": { "docker": true, "data_dir": "/app/data", "log_dir": "/app/logs", "timezone": "Europe/Berlin" }, "database": { "archives_total": 27, "archives_completed": 22, "printers_total": 1, "filaments_total": 0, "projects_total": 0, "smart_plugs_total": 1 }, "printers": [ { "index": 1, "model": "A1 Mini", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "FINISH", "firmware_version": "01.07.02.00", "wifi_signal": -38, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 3, "has_vt_tray": true, "external_camera_configured": true, "plate_detection_enabled": false, "hms_error_count": 1, "developer_mode": null, "nozzle_rack_count": 0 } ], "settings": { "auth_enabled": "false", "setup_completed": "true", "auto_archive": "true", "save_thumbnails": "true", "capture_finish_photo": "true", "default_filament_cost": "25.0", "currency": "EUR", "energy_cost_per_kwh": "0.2", "energy_tracking_mode": "total", "check_updates": "true", "check_printer_firmware": "true", "include_beta_updates": "false", "notification_language": "en", "bed_cooled_threshold": "35.0", "ams_humidity_good": "40", "ams_humidity_fair": "60", "ams_temp_good": "28.0", "ams_temp_fair": "35.0", "ams_history_retention_days": "30", "per_printer_mapping_expanded": "false", "date_format": "eu", "time_format": "24h", "default_printer_id": "1", "ftp_retry_enabled": "true", "ftp_retry_count": "3", "ftp_retry_delay": "2", "ftp_timeout": "30", "mqtt_enabled": "false", "mqtt_broker": "", "mqtt_port": "1883", "mqtt_topic_prefix": "bambuddy", "mqtt_use_tls": "false", "ha_enabled": "true", "library_archive_mode": "always", "library_disk_warning_gb": "4.0", "camera_view_mode": "embedded", "preferred_slicer": "bambu_studio", "prometheus_enabled": "false", "dark_accent": "purple", "dark_style": "classic", "dark_background": "oled", "low_stock_threshold": "20.0", "advanced_auth_enabled": "false", "smtp_auth_enabled": "true", "debug_logging_enabled": "false", "debug_logging_enabled_at": "" }, "docker": { "container_memory_limit_bytes": null, "container_memory_limit_formatted": null, "network_mode_hint": "host" }, "virtual_printers": [], "integrations": { "notification_providers": [], "spoolman": { "enabled": false, "reachable": false }, "mqtt_relay": { "enabled": false, "connected": false, "broker": "", "port": 0, "topic_prefix": "bambuddy" }, "homeassistant": { "enabled": true } }, "database_health": { "journal_mode": "wal", "quick_check": "ok", "db_size_bytes": 1155072, "wal_size_bytes": 4140632 }, "dependencies": { "fastapi": "0.135.1", "uvicorn": "0.42.0", "pydantic": "2.12.5", "sqlalchemy": "2.0.48", "paho-mqtt": "2.1.0", "psutil": "7.2.2", "httpx": "0.28.1", "aiofiles": "25.1.0", "cryptography": "46.0.5", "opencv-python-headless": "4.13.0.92", "numpy": "2.4.3" }, "log_file": { "size_bytes": 4571184, "size_formatted": "4.4 MB" }, "network": { "interface_count": 1, "interfaces": [ { "name": "eth0", "subnet": "x.x.1.0/24" } ] }, "websockets": { "active_connections": 1 } } ``` </details> **Logs (sanitized):** [bambuddy.log](https://raw.githubusercontent.com/maziggy/bambuddy/bug-report-assets/logs/1926105727474fc78aeeed01a868489d.log) --- *Submitted via BamBuddy Bug Report*

BreizhHardware

2026-05-06 12:30:45 +02:00

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BreizhHardware commented

2026-05-06 12:30:45 +02:00

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@janmalec commented on GitHub (Mar 25, 2026):

#808 was closed because developer assumed I uploaded the code instead of source file. This time I actually uploaded the source 3mf and got the same error. Also you might want to take a look at the log before closing issues as it does not seem to be related to file type.

@janmalec commented on GitHub (Mar 25, 2026): #808 was closed because developer assumed I uploaded the code instead of source file. This time I actually uploaded the source 3mf and got the same error. Also you might want to take a look at the log before closing issues as it does not seem to be related to file type.

BreizhHardware commented

2026-05-06 12:30:45 +02:00

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Owner

@maziggy commented on GitHub (Mar 25, 2026):

Why do you think I didn't check your logs? Do you have a glass ball?

Logs don't have any corresponding messages. You need to trigger the error during logs collection, as the help text in support bubble shows.

@maziggy commented on GitHub (Mar 25, 2026): Why do you think I didn't check your logs? Do you have a glass ball? Logs don't have any corresponding messages. You need to trigger the error during logs collection, as the help text in support bubble shows.

BreizhHardware commented

2026-05-06 12:30:46 +02:00

Author

Owner

@janmalec commented on GitHub (Mar 25, 2026):

Hello,

I believe the first issue that you have closed because we didn't provide the support package in time had useful logs, especially this part:

~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/pathlib/_local.py", line 385, in relative_to raise ValueError(f"{str(self)!r} is not in the subpath of {str(other)!r}") ValueError: '/app/source/Fanart_Grinch.gcode.3mf' is not in the subpath of '/app/data'

So it appears as it is expecting the .3mf file to be in subpath of /app/data, but it is being uploaded in /app/source. I'm not sure why this was not captured during automatic log collection, as I did trigger the bug while the debug mode was running. I'm happy to do more testing and provide more info if missing.

@janmalec commented on GitHub (Mar 25, 2026): Hello, I believe the first issue that you have closed because we didn't provide the support package in time had useful logs, especially this part: `~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/pathlib/_local.py", line 385, in relative_to raise ValueError(f"{str(self)!r} is not in the subpath of {str(other)!r}") ValueError: '/app/source/Fanart_Grinch.gcode.3mf' is not in the subpath of '/app/data'` So it appears as it is expecting the .3mf file to be in subpath of /app/data, but it is being uploaded in /app/source. I'm not sure why this was not captured during automatic log collection, as I did trigger the bug while the debug mode was running. I'm happy to do more testing and provide more info if missing.

BreizhHardware commented

2026-05-06 12:30:46 +02:00

Author

Owner

@maziggy commented on GitHub (Mar 25, 2026):

That doesn't help me. I need more infos -> debug logs. But please don't past them here in the issue. I don't spent half an hour to format it so that it is readable.

So, if you want me to debug your problem, please provide the requested information.

@maziggy commented on GitHub (Mar 25, 2026): That doesn't help me. I need more infos -> debug logs. But please don't past them here in the issue. I don't spent half an hour to format it so that it is readable. So, if you want me to debug your problem, please provide the requested information.