[GH-ISSUE #1001] [Bug Report] 1) AMS order on H2D-Pro shows inconsistencies for printer to printer. Sometimes #699

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Closed

opened 2026-05-06 12:32:02 +02:00 by BreizhHardware · 2 comments

BreizhHardware commented

2026-05-06 12:32:02 +02:00

Owner

Originally created by @maziggy on GitHub (Apr 16, 2026).
Original GitHub issue: https://github.com/maziggy/bambuddy/issues/1001

Originally assigned to: @maziggy on GitHub.

AMS order on H2D-Pro shows inconsistencies for printer to printer. Sometimes the L nozzle is on the left side of the printer card and sometimes the right, all out of order alphabetically.
User who tried to submit this bug report received error: "Missing Required Permission: Settings Update" which is weird to need for a bug report.

System Information

{
  "generated_at": "2026-04-16T08:47:07.730538",
  "app": {
    "version": "0.2.3b3",
    "debug_mode": false
  },
  "system": {
    "platform": "Windows",
    "platform_release": "11",
    "platform_version": "10.0.26100",
    "architecture": "AMD64",
    "python_version": "3.14.2"
  },
  "environment": {
    "docker": false,
    "data_dir": "C:\\bambuddy",
    "log_dir": "C:\\bambuddy\\logs",
    "timezone": ""
  },
  "database": {
    "archives_total": 156,
    "archives_completed": 31,
    "printers_total": 9,
    "filaments_total": 0,
    "projects_total": 0,
    "smart_plugs_total": 0
  },
  "printers": [
    {
      "index": 1,
      "model": "H2D Pro",
      "nozzle_count": 2,
      "is_active": true,
      "mqtt_connected": true,
      "state": "RUNNING",
      "firmware_version": "01.01.00.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 8,
      "ams_tray_count": 20,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 2,
      "developer_mode": true,
      "nozzle_rack_count": 2
    },
    {
      "index": 2,
      "model": "H2D Pro",
      "nozzle_count": 2,
      "is_active": true,
      "mqtt_connected": true,
      "state": "FINISH",
      "firmware_version": "01.01.00.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 8,
      "ams_tray_count": 20,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 1,
      "developer_mode": true,
      "nozzle_rack_count": 2
    },
    {
      "index": 3,
      "model": "H2D Pro",
      "nozzle_count": 2,
      "is_active": true,
      "mqtt_connected": true,
      "state": "FINISH",
      "firmware_version": "01.01.00.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 8,
      "ams_tray_count": 20,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 1,
      "developer_mode": true,
      "nozzle_rack_count": 2
    },
    {
      "index": 4,
      "model": "X1E",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "RUNNING",
      "firmware_version": "01.02.02.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 0,
      "developer_mode": true,
      "nozzle_rack_count": 1
    },
    {
      "index": 5,
      "model": "X1E",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "FINISH",
      "firmware_version": "01.02.02.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 0,
      "developer_mode": true,
      "nozzle_rack_count": 1
    },
    {
      "index": 6,
      "model": "X1E",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "FINISH",
      "firmware_version": "01.02.02.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 0,
      "developer_mode": true,
      "nozzle_rack_count": 1
    },
    {
      "index": 7,
      "model": "X1E",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "FINISH",
      "firmware_version": "01.02.02.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 0,
      "developer_mode": true,
      "nozzle_rack_count": 1
    },
    {
      "index": 8,
      "model": "X1E",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "IDLE",
      "firmware_version": "01.02.02.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 0,
      "developer_mode": true,
      "nozzle_rack_count": 1
    },
    {
      "index": 9,
      "model": "X1E",
      "nozzle_count": 1,
      "is_active": true,
      "mqtt_connected": true,
      "state": "IDLE",
      "firmware_version": "01.02.02.00",
      "wifi_signal": -90,
      "reachable": true,
      "ams_unit_count": 1,
      "ams_tray_count": 4,
      "has_vt_tray": true,
      "external_camera_configured": false,
      "plate_detection_enabled": false,
      "hms_error_count": 2,
      "developer_mode": true,
      "nozzle_rack_count": 1
    }
  ],
  "settings": {
    "auth_enabled": "true",
    "setup_completed": "true",
    "auto_archive": "true",
    "save_thumbnails": "true",
    "capture_finish_photo": "true",
    "default_filament_cost": "25.0",
    "currency": "USD",
    "energy_cost_per_kwh": "0.15",
    "energy_tracking_mode": "total",
    "check_updates": "false",
    "check_printer_firmware": "true",
    "include_beta_updates": "false",
    "notification_language": "en",
    "bed_cooled_threshold": "35.0",
    "ams_humidity_good": "40",
    "ams_humidity_fair": "60",
    "ams_temp_good": "28.0",
    "ams_temp_fair": "35.0",
    "ams_history_retention_days": "30",
    "per_printer_mapping_expanded": "false",
    "date_format": "us",
    "time_format": "system",
    "default_printer_id": "None",
    "ftp_retry_enabled": "true",
    "ftp_retry_count": "3",
    "ftp_retry_delay": "2",
    "ftp_timeout": "30",
    "mqtt_enabled": "false",
    "mqtt_broker": "",
    "mqtt_port": "1883",
    "mqtt_topic_prefix": "bambuddy",
    "mqtt_use_tls": "false",
    "ha_enabled": "false",
    "library_archive_mode": "never",
    "library_disk_warning_gb": "5.0",
    "camera_view_mode": "embedded",
    "preferred_slicer": "bambu_studio",
    "prometheus_enabled": "false",
    "dark_accent": "orange",
    "light_accent": "orange",
    "advanced_auth_enabled": "true",
    "smtp_host": "smtphub.corning.com",
    "smtp_port": "25",
    "smtp_from_name": "3D Print Farm",
    "smtp_security": "none",
    "smtp_auth_enabled": "false",
    "smtp_use_tls": "true",
    "spoolman_enabled": "false",
    "spoolman_sync_mode": "auto",
    "spoolman_disable_weight_sync": "false",
    "spoolman_report_partial_usage": "true",
    "queue_drying_enabled": "false",
    "queue_drying_block": "false",
    "ambient_drying_enabled": "false",
    "drying_presets": "{\"PLA\":{\"n3f\":45,\"n3s\":45,\"n3f_hours\":2,\"n3s_hours\":12},\"PETG\":{\"n3f\":65,\"n3s\":65,\"n3f_hours\":2,\"n3s_hours\":12},\"TPU\":{\"n3f\":65,\"n3s\":75,\"n3f_hours\":2,\"n3s_hours\":18},\"ABS\":{\"n3f\":65,\"n3s\":80,\"n3f_hours\":2,\"n3s_hours\":8},\"ASA\":{\"n3f\":65,\"n3s\":80,\"n3f_hours\":2,\"n3s_hours\":8},\"PA\":{\"n3f\":65,\"n3s\":85,\"n3f_hours\":2,\"n3s_hours\":12},\"PC\":{\"n3f\":65,\"n3s\":80,\"n3f_hours\":2,\"n3s_hours\":8},\"PVA\":{\"n3f\":65,\"n3s\":85,\"n3f_hours\":2,\"n3s_hours\":18}}",
    "debug_logging_enabled": "false",
    "debug_logging_enabled_at": "",
    "default_sidebar_order": "{\"order\":[\"files\",\"printers\",\"queue\",\"archives\",\"stats\",\"profiles\",\"maintenance\",\"projects\",\"inventory\",\"settings\",\"notifications\"]}",
    "disable_filament_warnings": "false",
    "user_notifications_enabled": "true",
    "queue_shortest_first": "true",
    "local_backup_enabled": "true"
  },
  "virtual_printers": [],
  "integrations": {
    "notification_providers": [
      {
        "type": "email",
        "enabled": true,
        "has_last_error": true
      }
    ],
    "spoolman": {
      "enabled": false,
      "reachable": false
    },
    "mqtt_relay": {
      "enabled": false,
      "connected": false,
      "broker": "",
      "port": 0,
      "topic_prefix": "bambuddy"
    },
    "homeassistant": {
      "enabled": false
    }
  },
  "database_health": {
    "backend": "sqlite",
    "journal_mode": "wal",
    "quick_check": "ok",
    "db_size_bytes": 30216192,
    "wal_size_bytes": 4301312
  },
  "dependencies": {
    "fastapi": "0.135.3",
    "uvicorn": "0.44.0",
    "pydantic": "2.13.0",
    "sqlalchemy": "2.0.49",
    "paho-mqtt": "2.1.0",
    "psutil": "7.2.2",
    "httpx": "0.28.1",
    "aiofiles": "25.1.0",
    "cryptography": "46.0.7",
    "opencv-python-headless": "4.13.0.92",
    "numpy": "2.4.4"
  },
  "log_file": {
    "size_bytes": 1408059,
    "size_formatted": "1.3 MB"
  },
  "network": {
    "interface_count": 0,
    "interfaces": []
  },
  "websockets": {
    "active_connections": 3
  }
}

Logs (sanitized): bambuddy.log

Submitted via BamBuddy Bug Report

Originally created by @maziggy on GitHub (Apr 16, 2026). Original GitHub issue: https://github.com/maziggy/bambuddy/issues/1001 Originally assigned to: @maziggy on GitHub. 1) AMS order on H2D-Pro shows inconsistencies for printer to printer. Sometimes the L nozzle is on the left side of the printer card and sometimes the right, all out of order alphabetically. 2) User who tried to submit this bug report received error: "Missing Required Permission: Settings Update" which is weird to need for a bug report. <details> <summary>System Information</summary> ```json { "generated_at": "2026-04-16T08:47:07.730538", "app": { "version": "0.2.3b3", "debug_mode": false }, "system": { "platform": "Windows", "platform_release": "11", "platform_version": "10.0.26100", "architecture": "AMD64", "python_version": "3.14.2" }, "environment": { "docker": false, "data_dir": "C:\\bambuddy", "log_dir": "C:\\bambuddy\\logs", "timezone": "" }, "database": { "archives_total": 156, "archives_completed": 31, "printers_total": 9, "filaments_total": 0, "projects_total": 0, "smart_plugs_total": 0 }, "printers": [ { "index": 1, "model": "H2D Pro", "nozzle_count": 2, "is_active": true, "mqtt_connected": true, "state": "RUNNING", "firmware_version": "01.01.00.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 8, "ams_tray_count": 20, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 2, "developer_mode": true, "nozzle_rack_count": 2 }, { "index": 2, "model": "H2D Pro", "nozzle_count": 2, "is_active": true, "mqtt_connected": true, "state": "FINISH", "firmware_version": "01.01.00.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 8, "ams_tray_count": 20, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 1, "developer_mode": true, "nozzle_rack_count": 2 }, { "index": 3, "model": "H2D Pro", "nozzle_count": 2, "is_active": true, "mqtt_connected": true, "state": "FINISH", "firmware_version": "01.01.00.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 8, "ams_tray_count": 20, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 1, "developer_mode": true, "nozzle_rack_count": 2 }, { "index": 4, "model": "X1E", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "RUNNING", "firmware_version": "01.02.02.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 0, "developer_mode": true, "nozzle_rack_count": 1 }, { "index": 5, "model": "X1E", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "FINISH", "firmware_version": "01.02.02.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 0, "developer_mode": true, "nozzle_rack_count": 1 }, { "index": 6, "model": "X1E", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "FINISH", "firmware_version": "01.02.02.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 0, "developer_mode": true, "nozzle_rack_count": 1 }, { "index": 7, "model": "X1E", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "FINISH", "firmware_version": "01.02.02.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 0, "developer_mode": true, "nozzle_rack_count": 1 }, { "index": 8, "model": "X1E", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "IDLE", "firmware_version": "01.02.02.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 0, "developer_mode": true, "nozzle_rack_count": 1 }, { "index": 9, "model": "X1E", "nozzle_count": 1, "is_active": true, "mqtt_connected": true, "state": "IDLE", "firmware_version": "01.02.02.00", "wifi_signal": -90, "reachable": true, "ams_unit_count": 1, "ams_tray_count": 4, "has_vt_tray": true, "external_camera_configured": false, "plate_detection_enabled": false, "hms_error_count": 2, "developer_mode": true, "nozzle_rack_count": 1 } ], "settings": { "auth_enabled": "true", "setup_completed": "true", "auto_archive": "true", "save_thumbnails": "true", "capture_finish_photo": "true", "default_filament_cost": "25.0", "currency": "USD", "energy_cost_per_kwh": "0.15", "energy_tracking_mode": "total", "check_updates": "false", "check_printer_firmware": "true", "include_beta_updates": "false", "notification_language": "en", "bed_cooled_threshold": "35.0", "ams_humidity_good": "40", "ams_humidity_fair": "60", "ams_temp_good": "28.0", "ams_temp_fair": "35.0", "ams_history_retention_days": "30", "per_printer_mapping_expanded": "false", "date_format": "us", "time_format": "system", "default_printer_id": "None", "ftp_retry_enabled": "true", "ftp_retry_count": "3", "ftp_retry_delay": "2", "ftp_timeout": "30", "mqtt_enabled": "false", "mqtt_broker": "", "mqtt_port": "1883", "mqtt_topic_prefix": "bambuddy", "mqtt_use_tls": "false", "ha_enabled": "false", "library_archive_mode": "never", "library_disk_warning_gb": "5.0", "camera_view_mode": "embedded", "preferred_slicer": "bambu_studio", "prometheus_enabled": "false", "dark_accent": "orange", "light_accent": "orange", "advanced_auth_enabled": "true", "smtp_host": "smtphub.corning.com", "smtp_port": "25", "smtp_from_name": "3D Print Farm", "smtp_security": "none", "smtp_auth_enabled": "false", "smtp_use_tls": "true", "spoolman_enabled": "false", "spoolman_sync_mode": "auto", "spoolman_disable_weight_sync": "false", "spoolman_report_partial_usage": "true", "queue_drying_enabled": "false", "queue_drying_block": "false", "ambient_drying_enabled": "false", "drying_presets": "{\"PLA\":{\"n3f\":45,\"n3s\":45,\"n3f_hours\":2,\"n3s_hours\":12},\"PETG\":{\"n3f\":65,\"n3s\":65,\"n3f_hours\":2,\"n3s_hours\":12},\"TPU\":{\"n3f\":65,\"n3s\":75,\"n3f_hours\":2,\"n3s_hours\":18},\"ABS\":{\"n3f\":65,\"n3s\":80,\"n3f_hours\":2,\"n3s_hours\":8},\"ASA\":{\"n3f\":65,\"n3s\":80,\"n3f_hours\":2,\"n3s_hours\":8},\"PA\":{\"n3f\":65,\"n3s\":85,\"n3f_hours\":2,\"n3s_hours\":12},\"PC\":{\"n3f\":65,\"n3s\":80,\"n3f_hours\":2,\"n3s_hours\":8},\"PVA\":{\"n3f\":65,\"n3s\":85,\"n3f_hours\":2,\"n3s_hours\":18}}", "debug_logging_enabled": "false", "debug_logging_enabled_at": "", "default_sidebar_order": "{\"order\":[\"files\",\"printers\",\"queue\",\"archives\",\"stats\",\"profiles\",\"maintenance\",\"projects\",\"inventory\",\"settings\",\"notifications\"]}", "disable_filament_warnings": "false", "user_notifications_enabled": "true", "queue_shortest_first": "true", "local_backup_enabled": "true" }, "virtual_printers": [], "integrations": { "notification_providers": [ { "type": "email", "enabled": true, "has_last_error": true } ], "spoolman": { "enabled": false, "reachable": false }, "mqtt_relay": { "enabled": false, "connected": false, "broker": "", "port": 0, "topic_prefix": "bambuddy" }, "homeassistant": { "enabled": false } }, "database_health": { "backend": "sqlite", "journal_mode": "wal", "quick_check": "ok", "db_size_bytes": 30216192, "wal_size_bytes": 4301312 }, "dependencies": { "fastapi": "0.135.3", "uvicorn": "0.44.0", "pydantic": "2.13.0", "sqlalchemy": "2.0.49", "paho-mqtt": "2.1.0", "psutil": "7.2.2", "httpx": "0.28.1", "aiofiles": "25.1.0", "cryptography": "46.0.7", "opencv-python-headless": "4.13.0.92", "numpy": "2.4.4" }, "log_file": { "size_bytes": 1408059, "size_formatted": "1.3 MB" }, "network": { "interface_count": 0, "interfaces": [] }, "websockets": { "active_connections": 3 } } ``` </details> **Logs (sanitized):** [bambuddy.log](https://raw.githubusercontent.com/maziggy/bambuddy/bug-report-assets/logs/1515244e830e43098dc4d1b216dd5c8a.log) --- *Submitted via BamBuddy Bug Report*

BreizhHardware

2026-05-06 12:32:02 +02:00

closed this issue
added the
wontfix

user-report

bug
labels

BreizhHardware commented

2026-05-06 12:32:03 +02:00

Author

Owner

@maziggy commented on GitHub (Apr 17, 2026):

Please explain your issue more detailed. Also please upload a support package -> https://wiki.bambuddy.cool/features/system-info/?h=debug#enable-debug-logging

@maziggy commented on GitHub (Apr 17, 2026): Please explain your issue more detailed. Also please upload a support package -> https://wiki.bambuddy.cool/features/system-info/?h=debug#enable-debug-logging

BreizhHardware commented

2026-05-06 12:32:03 +02:00

Author

Owner

@maziggy commented on GitHub (Apr 22, 2026):

I'm closing this issue, because I'm sure that this is no Bambuddy bug. I'm using a H2D on a daily basis and can safely say that it is working properly.

@maziggy commented on GitHub (Apr 22, 2026): I'm closing this issue, because I'm sure that this is no Bambuddy bug. I'm using a H2D on a daily basis and can safely say that it is working properly.