[GH-ISSUE #1209] [Bug]: Finish Images are not displayed (Archive/Webhook)

BreizhHardware commented

2026-05-06 12:33:36 +02:00

Owner

Originally created by @Kyobinoyo on GitHub (May 4, 2026).
Original GitHub issue: https://github.com/maziggy/bambuddy/issues/1209

Originally assigned to: @maziggy on GitHub.

Component

Bambuddy

Bug Description

When starting a print, the images work like they should, after finishing a print the picture it takes makes it into the folder and is accessible through ssh etc but is not displayed in the archives or the webhook message.

Tested with new bambuddy installation, with and without backup

Expected Behavior

Print finishes, printer takes a picture when finishing and uses it as a thumbnail in the archives and posts it via webhook in the print completed message.

Steps to Reproduce

enable webhook
finish a print
look into the archive or check the webhook message, no picture there.
go to the archive folder on your server and see that the images are there.

Printer Model

X2D

Bambuddy Version

v0.2.3.2

SpoolBuddy Version

No response

Printer Firmware Version

01.01.00.00

Installation Method

Docker

Operating System

Docker

Relevant Logs / Support Package

bambuddy-support-20260503-102225.zip

Screenshots

Additional Context

No response

Checklist

I have searched existing issues to ensure this bug hasn't already been reported
I am using the latest version of Bambuddy
My printer is set to LAN Only mode
My printer has Developer Mode enabled

Originally created by @Kyobinoyo on GitHub (May 4, 2026). Original GitHub issue: https://github.com/maziggy/bambuddy/issues/1209 Originally assigned to: @maziggy on GitHub. ### Component Bambuddy ### Bug Description When starting a print, the images work like they should, after finishing a print the picture it takes makes it into the folder and is accessible through ssh etc but is not displayed in the archives or the webhook message. Tested with new bambuddy installation, with and without backup ### Expected Behavior Print finishes, printer takes a picture when finishing and uses it as a thumbnail in the archives and posts it via webhook in the print completed message. ### Steps to Reproduce 1. enable webhook 2. finish a print 3. look into the archive or check the webhook message, no picture there. 4. go to the archive folder on your server and see that the images are there. ### Printer Model X2D ### Bambuddy Version v0.2.3.2 ### SpoolBuddy Version _No response_ ### Printer Firmware Version 01.01.00.00 ### Installation Method Docker ### Operating System Docker ### Relevant Logs / Support Package [bambuddy-support-20260503-102225.zip](https://github.com/user-attachments/files/27370047/bambuddy-support-20260503-102225.zip) ### Screenshots <img width="909" height="1138" alt="Image" src="https://github.com/user-attachments/assets/aba13d41-62ad-4f71-80b0-2ffba2fafb12" /> <img width="2185" height="796" alt="Image" src="https://github.com/user-attachments/assets/bb31fc95-1d46-4d3c-8aa7-8ae990a27b42" /> <img width="2560" height="1237" alt="Image" src="https://github.com/user-attachments/assets/472256a8-fcd5-4048-8acc-281b335666bd" /> <img width="2452" height="1151" alt="Image" src="https://github.com/user-attachments/assets/24eb9b5c-328b-49e0-bc13-9d6b471ba0d6" /> ### Additional Context _No response_ ### Checklist - [x] I have searched existing issues to ensure this bug hasn't already been reported - [x] I am using the latest version of Bambuddy - [x] My printer is set to LAN Only mode - [x] My printer has Developer Mode enabled

BreizhHardware

2026-05-06 12:33:36 +02:00

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BreizhHardware commented

2026-05-06 12:33:36 +02:00

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Owner

@maziggy commented on GitHub (May 5, 2026):

Print finishes, printer takes a picture when finishing and uses it as a thumbnail in the archives

That's not how it works. The archive card shows the 3mf cover image and not the photo.

Lemme check why your cards don't show the cover image.

@maziggy commented on GitHub (May 5, 2026): > Print finishes, printer takes a picture when finishing and uses it as a thumbnail in the archives That's not how it works. The archive card shows the 3mf cover image and not the photo. Lemme check why your cards don't show the cover image.

BreizhHardware commented

2026-05-06 12:33:36 +02:00

Author

Owner

@maziggy commented on GitHub (May 5, 2026):

Found it from your support log — the cover image is missing because the 3MF download from your X2D is failing. Bambuddy is checking the standard Bambu FTP paths but they all return 550:

  FTP list_files failed for /cache: 550 Failed to change directory.
  FTP list_files failed for /model: 550 Failed to change directory.
  FTP list_files failed for /data: 550 Failed to change directory.
  FTP list_files failed for /data/Metadata: 550 Failed to change directory.

The X2D apparently stores uploaded 3MFs somewhere else. To teach Bambuddy the right path I need to see what's actually on your printer's FTP root.

Could you start a new print on the X2D and, while it's running, run one of the commands below from any machine on the same network and paste the output here? Replace <PRINTER_IP> with your X2D's IP and <ACCESS_CODE> with the LAN access code from the printer's screen (Settings → WLAN, eight-digit code).

Linux / macOS (lftp — easiest, if installed):

  lftp -u bblp,<ACCESS_CODE> ftps://<PRINTER_IP>:990 \
       -e "set ssl:verify-certificate no; ls /; ls /cache; ls /model; ls /data; ls /timelapse; bye"

Linux / macOS (curl, if no lftp):

  curl -k --ftp-ssl --user "bblp:<ACCESS_CODE>" "ftps://<PRINTER_IP>:990/"
  curl -k --ftp-ssl --user "bblp:<ACCESS_CODE>" "ftps://<PRINTER_IP>:990/cache/"
  curl -k --ftp-ssl --user "bblp:<ACCESS_CODE>" "ftps://<PRINTER_IP>:990/timelapse/"

Windows (PowerShell, using WinSCP CLI if installed):

  winscp.com /command "open ftpes://bblp:<ACCESS_CODE>@<PRINTER_IP>:990/ -certificate=*" "ls /" "ls /cache" "ls /model" "ls /data" "ls /timelapse" "exit"

If none of those are available, FileZilla works too:
Host: ftpes://<PRINTER_IP>
Port: 990
User: bblp
Pass: <ACCESS_CODE>
Encryption: "Require explicit FTP over TLS"
Then accept the self-signed cert, browse from / and screenshot
what's in the root + any subfolders you see.

What I'm looking for: the directory and exact filename your X2D uses for the active 3MF (the one matching the print name shown in Bambuddy). Once I have that, I can patch the path list and the thumbnail will start working.

@maziggy commented on GitHub (May 5, 2026): Found it from your support log — the cover image is missing because the 3MF download from your X2D is failing. Bambuddy is checking the standard Bambu FTP paths but they all return 550: FTP list_files failed for /cache: 550 Failed to change directory. FTP list_files failed for /model: 550 Failed to change directory. FTP list_files failed for /data: 550 Failed to change directory. FTP list_files failed for /data/Metadata: 550 Failed to change directory. The X2D apparently stores uploaded 3MFs somewhere else. To teach Bambuddy the right path I need to see what's actually on your printer's FTP root. Could you start a new print on the X2D and, while it's running, run one of the commands below from any machine on the same network and paste the output here? Replace <PRINTER_IP> with your X2D's IP and <ACCESS_CODE> with the LAN access code from the printer's screen (Settings → WLAN, eight-digit code). Linux / macOS (lftp — easiest, if installed): lftp -u bblp,<ACCESS_CODE> ftps://<PRINTER_IP>:990 \ -e "set ssl:verify-certificate no; ls /; ls /cache; ls /model; ls /data; ls /timelapse; bye" Linux / macOS (curl, if no lftp): curl -k --ftp-ssl --user "bblp:<ACCESS_CODE>" "ftps://<PRINTER_IP>:990/" curl -k --ftp-ssl --user "bblp:<ACCESS_CODE>" "ftps://<PRINTER_IP>:990/cache/" curl -k --ftp-ssl --user "bblp:<ACCESS_CODE>" "ftps://<PRINTER_IP>:990/timelapse/" Windows (PowerShell, using WinSCP CLI if installed): winscp.com /command "open ftpes://bblp:<ACCESS_CODE>@<PRINTER_IP>:990/ -certificate=*" "ls /" "ls /cache" "ls /model" "ls /data" "ls /timelapse" "exit" If none of those are available, FileZilla works too: Host: ftpes://<PRINTER_IP> Port: 990 User: bblp Pass: <ACCESS_CODE> Encryption: "Require explicit FTP over TLS" Then accept the self-signed cert, browse from / and screenshot what's in the root + any subfolders you see. What I'm looking for: the directory and exact filename your X2D uses for the active 3MF (the one matching the print name shown in Bambuddy). Once I have that, I can patch the path list and the thumbnail will start working.

BreizhHardware commented

2026-05-06 12:33:36 +02:00

Author

Owner

@Kyobinoyo commented on GitHub (May 5, 2026):

i feel like this is just the content of the plugged in USB stick, since the X2D has an internal EMMC for storage and uses an USB Drive as External Storage. Sadly i have no clue how to access the internal stuff..

@Kyobinoyo commented on GitHub (May 5, 2026): <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/6a737100-fd69-4717-9986-55188cdfeb03" /> <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/1ecf4b5e-3a65-4b8e-9d54-4f55e47f47fa" /> <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/e86c974b-de17-40ec-8d84-d9dbc55a8b71" /> <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/8bcbc013-e760-4755-b426-e5e2a1cbb085" /> <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/567450ba-e880-4d43-a5af-86cc6dede8b5" /> <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/9eb6f2f4-9885-41bb-ae06-ca0d4239e7ef" /> i feel like this is just the content of the plugged in USB stick, since the X2D has an internal EMMC for storage and uses an USB Drive as External Storage. Sadly i have no clue how to access the internal stuff..

BreizhHardware commented

2026-05-06 12:33:36 +02:00

Author

Owner

@maziggy commented on GitHub (May 5, 2026):

Did you follow the install instructions?

@maziggy commented on GitHub (May 5, 2026): Did you follow the install instructions? <img width="850" height="417" alt="Image" src="https://github.com/user-attachments/assets/fdcb36de-0ee6-445e-be37-2e9883f851c9" />

BreizhHardware commented

2026-05-06 12:33:37 +02:00

Author

Owner

@Kyobinoyo commented on GitHub (May 6, 2026):

so yeah... what can i say..i'm sorry for being an idiot.
I switched from my A1 to the X2D and never considered that there was this option since the A1 never needed that.

@Kyobinoyo commented on GitHub (May 6, 2026): so yeah... what can i say..i'm sorry for being an idiot. I switched from my A1 to the X2D and never considered that there was this option since the A1 never needed that. <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/073f82b4-2f3f-4d48-a659-bf5906cc5a51" /> <img width="670" height="705" alt="Image" src="https://github.com/user-attachments/assets/a3543d45-0dae-4393-8e22-df030b47b7e0" /> <img width="561" height="1073" alt="Image" src="https://github.com/user-attachments/assets/160dddc7-3e58-4caf-8972-9fa793050e42" />

BreizhHardware commented

2026-05-06 12:33:37 +02:00

Author

Owner

@maziggy commented on GitHub (May 6, 2026):

Glad it works for you now.

If you find Bambuddy useful, please consider giving it a ⭐ on GitHub — it helps others discover the project!

@maziggy commented on GitHub (May 6, 2026): Glad it works for you now. ----- If you find Bambuddy useful, please consider giving it a ⭐ on [GitHub](https://github.com/maziggy/bambuddy) — it helps others discover the project!

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[GH-ISSUE #1209] [Bug]: Finish Images are not displayed (Archive/Webhook) #876

Component

Bug Description

Expected Behavior

Steps to Reproduce

Printer Model

Bambuddy Version

SpoolBuddy Version

Printer Firmware Version

Installation Method

Operating System

Relevant Logs / Support Package

Screenshots

Additional Context

Checklist