[GH-ISSUE #1636] Matrix Synapse push to ntfy shows success but no notification on phone #1139

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opened 2026-05-07 00:30:31 +02:00 by BreizhHardware · 0 comments

BreizhHardware commented

2026-05-07 00:30:31 +02:00

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Originally created by @lin1126l on GitHub (Mar 4, 2026).
Original GitHub issue: https://github.com/binwiederhier/ntfy/issues/1636

❓ Question
Description:

Environment:

ntfy server: self-hosted v2.16.0 (Docker)
ntfy Android app: Google Play latest version
Matrix server: Synapse self-hosted
Phone: Android [1plus13 ]

Steps to reproduce:

Set up self-hosted ntfy server
Set up Matrix Synapse with UnifiedPush
Configure Element X to use ntfy as UnifiedPush distributor (self-hosted server)
Send a message in Matrix

Expected result:

Notification appears on phone

Actual result:

Server logs show "Forwarding to 1 subscriber(s)" - success
WebSocket connection is active
But NO notification appears on the phone
Even when ntfy app is in foreground

Server logs:

message_unifiedpush=true
Forwarding to 1 subscriber(s)
WebSocket connection established and active

Additional details:

The push notification is successfully delivered to the phone but ntfy app does not display it
Element X shows "notification not clicked" error during troubleshooting
Manual test messages via ntfy app also don't show notifications
This happens even with the app in foreground

Originally created by @lin1126l on GitHub (Mar 4, 2026). Original GitHub issue: https://github.com/binwiederhier/ntfy/issues/1636  :question: **Question** Description: ----------- Environment: - ntfy server: self-hosted v2.16.0 (Docker) - ntfy Android app: Google Play latest version - Matrix server: Synapse self-hosted - Phone: Android [1plus13 ] Steps to reproduce: 1. Set up self-hosted ntfy server 2. Set up Matrix Synapse with UnifiedPush 3. Configure Element X to use ntfy as UnifiedPush distributor (self-hosted server) 4. Send a message in Matrix Expected result: - Notification appears on phone Actual result: - Server logs show "Forwarding to 1 subscriber(s)" - success - WebSocket connection is active - But NO notification appears on the phone - Even when ntfy app is in foreground Server logs: - message_unifiedpush=true - Forwarding to 1 subscriber(s) - WebSocket connection established and active Additional details: - The push notification is successfully delivered to the phone but ntfy app does not display it - Element X shows "notification not clicked" error during troubleshooting - Manual test messages via ntfy app also don't show notifications - This happens even with the app in foreground