[GH-ISSUE #1102] Unified Push (Matrix / Element) not working correctly #774

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opened 2026-05-07 00:27:22 +02:00 by BreizhHardware · 2 comments

BreizhHardware commented

2026-05-07 00:27:22 +02:00

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Originally created by @Error00101 on GitHub (May 3, 2024).
Original GitHub issue: https://github.com/binwiederhier/ntfy/issues/1102

🐞 Describe the bug

I selfhost ntfy and a Matrix Synapse and i want to recive notifications via ntfy.
Inside the Element app i added the notification service (working just fine)
When trying to check for Problems it doesnt find any.

The ntfy app does show the im.vector.app (unified push)
But when clicking on it i only can change the name of the topic or copy the theme url.

Matrix lists an 200 success Message & my ntfy server does recive something!
When following the up* topic for the Matrix notifications i get an unformated message.

💻 Components impacted

Matrix Synapse (Docker - Synapse / 1.105.1)
ntfy Server (Docker - ntfy / v2.10.0)
Android (ntfy 1.16.0 - fdroid) - not recieving anything for unified push
Desktop (Firefox 125.0.3) - showing the unformated message

❓ What i think should happen
A well formated message should be recived by all subscibed devices

💡 Screenshots and/or logs

combined_logs.log

A few screenshots i made

How the Message shows inside the Webbrowser

"Startscreen" of ntfy

What it shows when clicking on the up* tab

The Matrix Test

🔮 Additional context

Other Pushers work just fine on any platform: skripts/uptime kuma/... - Web/Android
I have whitelisted the up* for any user

Did I do something wrong?

Originally created by @Error00101 on GitHub (May 3, 2024). Original GitHub issue: https://github.com/binwiederhier/ntfy/issues/1102 :lady_beetle: **Describe the bug**  I selfhost ntfy and a Matrix Synapse and i want to recive notifications via ntfy. Inside the Element app i added the notification service (working just fine) When trying to check for Problems it doesnt find any. The ntfy app does show the im.vector.app (unified push) But when clicking on it i only can change the name of the topic or copy the theme url. Matrix lists an 200 success Message & my ntfy server does recive something! When following the up* topic for the Matrix notifications i get an unformated message. :computer: **Components impacted**  - Matrix Synapse (Docker - Synapse / 1.105.1) - ntfy Server (Docker - ntfy / v2.10.0) - Android (ntfy 1.16.0 - fdroid) - not recieving anything for unified push - Desktop (Firefox 125.0.3) - showing the unformated message ❓ **What i think should happen** A well formated message should be recived by all subscibed devices :bulb: **Screenshots and/or logs**  [combined_logs.log](https://github.com/binwiederhier/ntfy/files/15203226/combined_logs.log) <details> <summary>A few screenshots i made</summary> <li>1</li> How the Message shows inside the Webbrowser ![WebBrowser_Message](https://github.com/binwiederhier/ntfy/assets/54121491/85505f6e-9e3c-40d4-abc6-58124bfd1342) <li>2</li> "Startscreen" of ntfy ![ntfy_app_startscreen](https://github.com/binwiederhier/ntfy/assets/54121491/f0c183c0-5ca5-4919-bdda-b0685155bc4a) <li>3</li> What it shows when clicking on the up* tab ![clicking_on_the_uppusher](https://github.com/binwiederhier/ntfy/assets/54121491/e143806e-a662-4b96-8bba-663ed23d9508) <li>3</li> The Matrix Test ![element_matrixTest](https://github.com/binwiederhier/ntfy/assets/54121491/450f815c-fbb2-403c-bb46-f4a3eac4bc91) </details> :crystal_ball: **Additional context**  Other Pushers work just fine on any platform: skripts/uptime kuma/... - Web/Android I have whitelisted the up* for any user Did I do something wrong?

BreizhHardware

2026-05-07 00:27:22 +02:00

closed this issue
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BreizhHardware commented

2026-05-07 00:27:23 +02:00

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@wunter8 commented on GitHub (May 3, 2024):

It looks like everything is hooked up correctly. The unformatted messages seen in the web app are to be expected (you're not supposed to look at that topic manually). ntfy sends the notifications to Element Android behind the scenes, and Element Android will format them into a proper notification.

The Element Android notification troubleshooter shows that the "Push Test" passed. Did any notification pop up during the test? Do you have the notifications enabled for the Element app in Android settings?

@wunter8 commented on GitHub (May 3, 2024): It looks like everything is hooked up correctly. The unformatted messages seen in the web app are to be expected (you're not supposed to look at that topic manually). ntfy sends the notifications to Element Android behind the scenes, and Element Android will format them into a proper notification. The Element Android notification troubleshooter shows that the "Push Test" passed. Did any notification pop up during the test? Do you have the notifications enabled for the Element app in Android settings?

BreizhHardware commented

2026-05-07 00:27:23 +02:00

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Owner

@Error00101 commented on GitHub (May 3, 2024):

Thank you for the response.
A notification did show up from Element. (it does even recive the callback from the click on it)
I did expect a ntfy notification to pop up.

@Error00101 commented on GitHub (May 3, 2024): Thank you for the response. A notification did show up from Element. (it does even recive the callback from the click on it) I did expect a ntfy notification to pop up.

BreizhHardware referenced this issue

2026-05-07 01:01:59 +02:00

[PR #774] [MERGED] Update Docker-Compose Version in install.md #1414