[GH-ISSUE #40] problem with "Verifi app" #20

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opened 2026-05-07 00:17:41 +02:00 by BreizhHardware · 5 comments

Originally created by @CASACONDO on GitHub (Sep 29, 2024).
Original GitHub issue: https://github.com/glenndehaan/unifi-voucher-site/issues/40

Originally assigned to: @glenndehaan on GitHub.

First of all thank you! i have other of your software up and i got it too in hm and i can access, but i cannot manage vouchers anf stack on "sincying vouchers" when it asks me "unifi verify secure app code" that i allow but the app doesnt recognize it
thank you

Originally created by @CASACONDO on GitHub (Sep 29, 2024). Original GitHub issue: https://github.com/glenndehaan/unifi-voucher-site/issues/40 Originally assigned to: @glenndehaan on GitHub. First of all thank you! i have other of your software up and i got it too in hm and i can access, but i cannot manage vouchers anf stack on "sincying vouchers" when it asks me "unifi verify secure app code" that i allow but the app doesnt recognize it thank you
BreizhHardware 2026-05-07 00:17:41 +02:00
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@glenndehaan commented on GitHub (Sep 29, 2024):

Hi @CASACONDO ,

Are you able to post some screenshots or logs for me to have a look at. Because i'm unsure what issue you are running into.

<!-- gh-comment-id:2381257845 --> @glenndehaan commented on GitHub (Sep 29, 2024): Hi @CASACONDO , Are you able to post some screenshots or logs for me to have a look at. Because i'm unsure what issue you are running into.
Author
Owner

@glenndehaan commented on GitHub (Sep 30, 2024):

After reading your message a couple of time. I think I understand your issue, are you saying you setup the app with your UniFi Cloud account. And you are now trying to verify with the UI Verify app as a 2FA step?

If that is the case this is not supported. You should create a local account on the console with "Full Management" access rights and use that within UniFi Voucher Site as explained here: https://github.com/glenndehaan/unifi-voucher-site#prerequisites

<!-- gh-comment-id:2382338612 --> @glenndehaan commented on GitHub (Sep 30, 2024): After reading your message a couple of time. I think I understand your issue, are you saying you setup the app with your UniFi Cloud account. And you are now trying to verify with the UI Verify app as a 2FA step? If that is the case this is not supported. You should create a local account on the console with "Full Management" access rights and use that within UniFi Voucher Site as explained here: https://github.com/glenndehaan/unifi-voucher-site#prerequisites
Author
Owner

@CASACONDO commented on GitHub (Sep 30, 2024):

Ciao Glenn thank you very much, yes I think it doesn’t work for this
verification system
Ok I will try adding a local account and let you to know
Have a wonderful day 🙋🏻‍♂️

Giuseppe Di Filippo

Il giorno lun 30 set 2024 alle 09:37 Glenn de Haan @.***>
ha scritto:

After reading your message a couple of time. I think I understand your
issue, are you saying you setup the app with your UniFi Cloud account. And
you are now trying to verify with the UI Verify app as a 2FA step?

If that is the case this is not supported. You should create a local
account on the console with "Full Management" access rights and use that
within UniFi Voucher Site as explained here:
https://github.com/glenndehaan/unifi-voucher-site#prerequisites


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https://github.com/glenndehaan/unifi-voucher-site/issues/40#issuecomment-2382338612,
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<!-- gh-comment-id:2382409524 --> @CASACONDO commented on GitHub (Sep 30, 2024): Ciao Glenn thank you very much, yes I think it doesn’t work for this verification system Ok I will try adding a local account and let you to know Have a wonderful day 🙋🏻‍♂️ Giuseppe Di Filippo Il giorno lun 30 set 2024 alle 09:37 Glenn de Haan ***@***.***> ha scritto: > After reading your message a couple of time. I think I understand your > issue, are you saying you setup the app with your UniFi Cloud account. And > you are now trying to verify with the UI Verify app as a 2FA step? > > If that is the case this is not supported. You should create a local > account on the console with "Full Management" access rights and use that > within UniFi Voucher Site as explained here: > https://github.com/glenndehaan/unifi-voucher-site#prerequisites > > — > Reply to this email directly, view it on GitHub > <https://github.com/glenndehaan/unifi-voucher-site/issues/40#issuecomment-2382338612>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AWGVYRVM5PBCEAAJS5UJLTDZZD5VBAVCNFSM6AAAAABPBGVUIWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBSGMZTQNRRGI> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >
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@CASACONDO commented on GitHub (Oct 1, 2024):

I got it with local user 👌🏻 Thank you Giuseppe Di FilippoIl giorno 30 set 2024, alle ore 10:11, Giuseppe Di Filippo @.> ha scritto:Ciao Glenn thank you very much, yes I think it doesn’t work for this verification system Ok I will try adding a local account and let you to knowHave a wonderful day 🙋🏻‍♂️Giuseppe Di FilippoIl giorno lun 30 set 2024 alle 09:37 Glenn de Haan @.> ha scritto:
After reading your message a couple of time. I think I understand your issue, are you saying you setup the app with your UniFi Cloud account. And you are now trying to verify with the UI Verify app as a 2FA step?
If that is the case this is not supported. You should create a local account on the console with "Full Management" access rights and use that within UniFi Voucher Site as explained here: https://github.com/glenndehaan/unifi-voucher-site#prerequisites

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

<!-- gh-comment-id:2384662110 --> @CASACONDO commented on GitHub (Oct 1, 2024): I got it with local user 👌🏻 Thank you Giuseppe Di FilippoIl giorno 30 set 2024, alle ore 10:11, Giuseppe Di Filippo ***@***.***> ha scritto:Ciao Glenn thank you very much, yes I think it doesn’t work for this verification system Ok I will try adding a local account and let you to knowHave a wonderful day 🙋🏻‍♂️Giuseppe Di FilippoIl giorno lun 30 set 2024 alle 09:37 Glenn de Haan ***@***.***> ha scritto: After reading your message a couple of time. I think I understand your issue, are you saying you setup the app with your UniFi Cloud account. And you are now trying to verify with the UI Verify app as a 2FA step? If that is the case this is not supported. You should create a local account on the console with "Full Management" access rights and use that within UniFi Voucher Site as explained here: https://github.com/glenndehaan/unifi-voucher-site#prerequisites —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
Author
Owner

@glenndehaan commented on GitHub (Oct 1, 2024):

Great to hear. Will close this issue

<!-- gh-comment-id:2385000701 --> @glenndehaan commented on GitHub (Oct 1, 2024): Great to hear. Will close this issue
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